The telecommunications industry is evolving beyond its traditional role as a provider of communication services. This evolution marks the transition of telcos into techcos, which are entities that serve as comprehensive service aggregators. This means not only a change in the offered services, but also a complete redefinition of the telco business model and its role in our digital lives.
As we venture into 2024, the telecommunications industry stands on the edge of a major transformation driven by the rapidly growing capabilities of artificial intelligence (AI). This year, the hype surrounding AI will not only continue but also mature; it’s marked by a more realistic and balanced view of the technology's potential but also its challenges and limitations.
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